Corporate Responsibility

Four women sitting and one standing in an office waiting room

Corporate social responsibility calls us to be more than just a good corporate citizen, especially in a healthcare setting. Through all of our people, Elanic is committed to:

Promoting the protection of the environment.
Supporting good causes and local communities.
Promoting equal opportunities.
Ensuring safe and efficient working practices.
Working with other organisations and suppliers who uphold similar values.
Donating a portion of all profits to the Children First charity.

People

Elanic recognises that our people are our greatest asset, and the key to continued growth and success. As such, we are committed to providing a working environment in which our people can achieve their fullest potential. The company is committed to keeping our staff and partners engaged through routine communication and regular staff meetings. Employees are encouraged to discuss operational issues and to suggest ways by which we might improve performance and efficiency.

Developing future talent is fundamental to Elanic and the company commits dedicated resources to the training and development of our staff, ensuring that staff members have completed and maintained their registration and validations with the relevant professional bodies. The company also supports the ongoing further education of our staff members who wish to develop their skills and talents. The company provides clear and fair terms of employment for its employees, including healthy and safe working conditions.

Elanic offers a fair remuneration policy that strives for equal opportunities for all who come into contact with our company. The company has in place a wide range of HR policies that support the effective delivery of services in the workplace with zero tolerance to bullying or to any form of harassment linked to an individual’s sex or other personal characteristics.

Equal Opportunities

The Company is committed to a policy of equal opportunity and diversity in employment and recognises that this is essential to ensuring the success and growth of the organisation. To this end, the Company makes every effort to select, recruit, train, and promote the best candidates based on suitability for the job; to treat all employees and applicants fairly, regardless of race, sex, marital status, age, nationality, ethnic origin, religious belief, sexual orientation or disability; and to ensure that no employee suffers harassment or intimidation.

Disabled Employees

It is the policy of the Company to provide employment and to make reasonable adjustments to accommodate disabled persons wherever business requirements will allow, and if applications for employment are received from suitable individuals. Should an existing employee become disabled, every reasonable effort will be made to ensure that their employment with the Company can continue on a worthwhile basis and that career opportunities are available to them.

Health, Safety, and Welfare at Work

The health, safety, welfare, and wellbeing of our employees and patients are of paramount importance to the Company. It is the policy of the Company to create and improve standards of Health and Safety, which will lead to the avoidance and reduction of risks and to ensure that the company complies with all Health and Safety legislation. A detailed Health and Safety Policy is in place within the Company. The Company makes every reasonable and practicable effort to provide safe and healthy working conditions in all its sites, including partner hospitals and clinics. It is the duty of all employees to exercise responsibility and to do everything they can to prevent injury to themselves and to others.

Employees throughout the whole Company are eligible to participate in a range of lifestyle and wellbeing benefits, including:

An Online Discount Shopping Programme which provides access to discounted health and wellbeing initiatives such as gym memberships
A variety of Health Cash Plans
Discounted Medical Health Screening
Cycle to Work Scheme
Workplace Charitable Giving through Payroll
Child Care Voucher scheme
Employee Assistance Programme

Information Security

The Company is committed to ensuring the integrity and security of its business information, with particular attention given to personal and sensitive data, where inappropriate use or inadequate maintenance and safeguarding can have serious repercussions. The Company's policies comply with the General Data Protection Regulations of 2018. Responsibility for information security sits with every individual employee and the company has an Information Protection Office and is also registered with the Information Commissioners Office.

Environmental Issues

Environmental savings make good business sense. Our primary objective is to minimise any negative impact we may have on the environment.

The Company is committed to the following: To meet or exceed the requirements of relevant legislative, regulatory, and environmental codes of practice.

To identify, reduce and dispose of waste arising from our operations in a manner that minimises harm to the environment and prevents pollution of land, air, and water.

To reduce the consumption of energy and water and use renewable and/or recyclable resources wherever practicable.

To encourage our suppliers and subcontractors to implement good environmental practices and procedures which support our own objectives and targets.

The Company uses printing paper that is chlorine-free and carries the FSC kite mark and which is compliant with ISO 9001:2008, ISO 14001:2004, and OHSAS 180001:2007 certified Company.

The Company is involved in local initiatives to ensure all office waste is recycled in line with local and national guidelines.

The Company is in the process of implementing a paperless system for all business forms and medical records, which should be complete by mid-2019.

The Company has opted to ensure that all company-owned vehicles will be Electric hybrid models.

Employees are encouraged to dispose of all recyclable waste in designated bins, 100% of which is Recycled. Recycling of used printer cartridges is underway in partnership with our printer suppliers.

Charitable Giving

Elanic supports a Workplace Charitable Giving Scheme, so that employees can donate to their favourite charities tax efficiently through payroll deduction.

The company has no long-term affiliations to large national charities, preferring to work with local charitable organisations and organised events.

Stakeholders

The Company takes into account the interest of all its stakeholders, including our employees, our patients, and our suppliers, as well as the local community and the environment in which we operate.

Elanic’s reputation is one of its key assets and as a major player in the UK Cosmetic and Aesthetics market. Adhering to the highest standards of integrity, personal conduct, ethics, and fairness is deemed to be of vital importance as well as a professional obligation.

Patients

The Company seeks to be honest and fair in our relationships with our patients and prospective patients, providing appropriate and accurate information and delivering the standards of product and service that have been agreed upon.

The company takes all required steps to ensure patient safety and the quality of products or services that it delivers.

The company ensures that all patients are aware of redress schemes through the national regulators and is bound by industry Codes of Best Practices for all professional services.

Suppliers

The Group seeks to be honest and fair in our relationships with suppliers and subcontractors and we pay suppliers and subcontractors in accordance with agreed terms. In line with the requirements of the regulators, we do not offer, pay, or accept bribes or substantial favours and we encourage our suppliers and subcontractors to abide by the same standards and principles.

Local Communities

The Company aims to integrate with and support the communities in which we work, contributing to a better environment in which to live and do business. The Company aims to be sensitive to all members of the local community and their cultural, social, and economic needs. We endeavour to protect and preserve the environment wherever the company does business

Industry Participation

The Company engages in consultation with Government Regulators and relevant professional bodies on issues affecting the healthcare sector, related industry services, and other legislative matters. We also engage with journalists and reputable research bodies on topical themes and studies.

The company interacts with and provides information to public and regulatory bodies, including The General Medical Council (GMC), Nursing and Midwifery Council (NMC), British Association of Aesthetic & Plastic Surgeons (BAAPS), British Association of Plastic, Reconstructive and Aesthetic Surgeons (BAPRAS). The Company is regulated in Scotland by Healthcare Improvement Scotland (HIS) and is one of the few clinics in the UK engaged with the Independent Healthcare Sector Complaints Adjudication Service (ISCAS) for the independent resolution of patient complaints.